So, What’s Your Proposal? Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds!

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Clothing Size Conversion Chart
Category US EU UK Chest (in) Waist (in) Hips (in)
Men XS 44 34 32-34 26-28 33-35
S 46 36 34-36 28-30 35-37
M 48 38 38-40 32-34 39-41
L 50 40 42-44 36-38 43-45
XL 52 42 46-48 40-42 47-49
Women XS 32 6 31-32 24-25 33-34
S 34 8 33-34 26-27 35-36
M 36 10 35-36 28-29 37-38
L 38-40 12-14 37-39 30-32 39-41
XL 42 16 40-42 33-35 42-44
Youth XS 128 7 26-28 23-24 26-28
S 134 8 28-30 24-25 28-30
M 140 10 30-32 25-26 30-32
L 146 12 32-34 26-27 32-34
XL 152 14 34-36 27-28 34-36
Pants Size Conversion Chart
CategoryUSEUUKWaist (in)Hip (in)Inseam (in)
Men284428283430
304630303631
324832323832
345034344033
365236364234
Women0324243430
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63810273832
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Shoes Size Conversion Chart
CategoryUSEUUKFoot Length (in)
Men6395.59.25
7406.59.625
8417.510
9428.510.25
10439.510.625
114410.511
124511.511.25
134612.511.625
Women5352.58.5
6363.58.875
7374.59.25
8385.59.625
9396.510
10407.510.25
11418.510.625
12429.511
M (Unisex)5374.58.75
6385.59
7396.59.5
8407.510
9418.510.25
10429.510.625
114310.511
124411.511.25
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Description

Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don’t you feel like wringing their necks?

Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems – including those they created themselves or any problem.

When people complain and blame you, you don’t need to defend yourself or get angry back. Just calmly say: “So, what’s your proposal?” and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you – even those who want to blame you!

And blame is abundant these days! Every day dozens, if not hundreds, of people confront us at work, at the store, in our communities and online. Nerves get on edge. More and more people get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook and the Internet, we hear constantly about the worst behavior of other people and dozens of terrible problems. The strong temptation is to react and blame others back. However, this just feeds the problem.

This book shifts the conversation from the past and blame, to the future and problem-solving. The book teaches a simple method which can be used by almost anyone. It will help the reader stay calm and confident, while also keeping the focus on solving problems, rather than blaming people.

But it takes practice, which is why this book gives so many examples. The reader will earn the respect of those around him or her. We have seen it happen over and over again – many times in just 30 seconds.

Another helpful tool to communicate effectively with high-conflict people is BIFF: Quick Responses to High-Conflict People, Their Hostile Email, Personal Attacks and Social Media Meltdowns, also by Bill Eddy.